Privacy Policy
Last updated: February 1, 2025
At Zmey Consulting ("Company," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services and visit our website.
1. Information We Collect
1.1 Information You Provide
- Personal identification: Name, email address, phone number
- Professional information: Skills, experience level, portfolio, work history
- Account information: Credentials and profile data for freelancing platforms (handled with strict confidentiality)
- Financial information: Payment details for revenue distribution
- Communication data: Messages, inquiries, and correspondence with our team
1.2 Information Collected Automatically
- Device information: Browser type, operating system, device identifiers
- Usage data: Pages visited, time spent, interaction patterns on our website
- Log data: IP address, access times, referring URLs
- Cookies: Session and preference cookies (see Section 7)
2. How We Use Your Information
- Providing and managing our freelancer support services
- Creating, optimizing, and maintaining freelancing accounts on your behalf
- Matching you with suitable projects and opportunities
- Processing payments and revenue distribution
- Communicating with you about your account, projects, and services
- Improving our services, website, and user experience
- Complying with legal obligations and enforcing our agreements
- Preventing fraud and ensuring platform compliance
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Freelancing platforms: As necessary to create and manage your accounts and deliver projects
- Service providers: Trusted third-party services that assist our operations (e.g., payment processors), bound by confidentiality agreements
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected users
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of sensitive data in transit (TLS/SSL) and at rest (AES-256)
- Role-based access controls limiting data access to authorized personnel only
- Regular security audits and vulnerability assessments
- Secure credential storage using industry-standard vaults
- Employee training on data protection best practices
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. After termination of services, we retain financial records as required by law (typically 7 years) and delete other personal data within 90 days unless you request earlier deletion.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your personal data for specific purposes
- Restriction: Request restriction of processing under certain circumstances
To exercise any of these rights, contact us at privacy@zmey-consulting.com. We will respond within 30 days.
7. Cookies
Our website uses cookies to enhance your browsing experience. We use the following types of cookies:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our website
- Preference cookies: Remember your settings and preferences
You can manage cookie preferences through your browser settings or our cookie consent banner.
8. International Data Transfers
As a global service, your information may be transferred to and processed in countries other than your own. We ensure that all international transfers are protected by appropriate safeguards, including standard contractual clauses and encryption.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email and/or a prominent notice on our website at least 14 days before changes take effect. The "Last updated" date at the top indicates the most recent revision.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Zmey Consulting — Privacy Team
Email: privacy@zmey-consulting.com
General: contact@zmey-consulting.com